Conditions of use

Catappa Leaves Online Store change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of/with any changes. Using the Catappa Leaves Online Store by registering as a member or purchase any of our items, you agree to the following terms and conditions. In these terms "we" and "us" refer to Catappa Leaves Online Store, "you" and "your" refer to the customer.

Legal & Registration

1.  Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of Singapore. Any unauthorised use of this website may give rise to a claim for damages and/or be a legal offence.

2.  All photos and intellectual property rights remain the property of Catappa Leaves Online Store.

3.  When registering you will provide Catappa Leaves Online Store your actual residential address where all our products will be shipped. Please check the address you enter carefully before you click the submit button. We will not be responsible for any undeliverable shipping or return parcel from the Post Office if the reason given was wrong address or unclaim. 

4.  By registering with Catappa Leaves Online Store you agree to accept the terms in our Member Benefits program that if being the lucky winner of our monthly members draw you agree to bear the shipping cost for sending your prize leaves to you.

Condition of Leaves

1.  All Catappa leaves offered in our store are hand pick by us everyday from / in the Republic of Singapore. We do not import any Catappa leaves from any other countries or regions which we do not know or understand how they are being handle and collect.  

2.  All Catappa leaves offered in our store are naturally fallen, shade dried, and sold "As It Is". No any other forms of method or chemical are use to further enhance the saleable condition of the leaves.

3.  All Catappa leaves  offered in our store will be packed and shipped flat  except for our Catappa leaves tea bags. However due to different environment temperature during shipping and transportation, do expect some leaves to have some curled edges.

4.  All cares and measures will be apply during packing to prevent the leaves from crushing during shipping but that does not guarantee the fine condition of the leaves when we pack them. We can control our packing, but we can't control the Post Office and Postman's handling. ( Read also under Shipping and Returns

Grade of Leaves           

Before shedding its leaves to survive the dry season, the Terminalia Catappa tree will retract the valuable green pigmentation, leaving the leaves pinkish-reddish or yellow-brown. In general, all Catappa leaves that naturally fallen will leach a strong brown dye that is full of organic acids like humic acids and tannic acids when soaked in water. However, due to commercial reason, leaves that are in better condition such as color, shape, size, pattens, and forms are often sought after and are priced a little more, thus most Catappa leaves seller will grade the leaves they sell. We are no exception and below is how we grade our leaves.

Grade A   =  The best of all without any blemises. You can frame any of these up in your wall and enjoy.

Grade B   =  These grade will have a few naturally holes eaten by insects, some naturally crack or tears.

Grade C    These grade have much lower appearance with more holes or tears then the above grade B.